{"id":299,"date":"2025-11-21T15:06:48","date_gmt":"2025-11-21T15:06:48","guid":{"rendered":"https:\/\/3denivele.fr\/?page_id=299"},"modified":"2026-01-07T17:44:24","modified_gmt":"2026-01-07T17:44:24","slug":"politique-de-remboursement","status":"publish","type":"page","link":"https:\/\/3denivele.fr\/index.php\/politique-de-remboursement\/","title":{"rendered":"Politique de remboursement"},"content":{"rendered":"

[et_pb_section fb_built=\u00a0\u00bb1″ custom_padding_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb admin_label=\u00a0\u00bbHero\u00a0\u00bb _builder_version=\u00a0\u00bb4.25.2″ _module_preset=\u00a0\u00bbe68aa8c9-06e1-48cb-b82b-29ec720aed4c\u00a0\u00bb background_image=\u00a0\u00bbhttps:\/\/images.unsplash.com\/photo-1612676239016-41e2c92b8e06?ixid=M3w1ODkyNzF8MHwxfHNlYXJjaHw2fHxtb3VudGFpbiUyMGxhbmRzY2FwZXxlbnwwfDB8fHwxNzY1MTczNTAzfDA&ixlib=rb-4.1.0&fm=webp&fit=crop&crop=entropy&w=1920&h=1080&q=20&dpr=2″ background_enable_image=\u00a0\u00bbon\u00a0\u00bb custom_padding=\u00a0\u00bb10vw||10vw||true|false\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb10vw||10vw||true|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb10vw||10vw||true|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb collapsed=\u00a0\u00bbon\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb1_2,1_2″ _builder_version=\u00a0\u00bb4.24.2″ _module_preset=\u00a0\u00bb5138c454-be54-4233-bd3b-f8e6a8747976″ locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2″ _builder_version=\u00a0\u00bb4.23.1″ _module_preset=\u00a0\u00bb73121f80-a3ef-4484-8763-c3f18e3c56d2″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_heading title=\u00a0\u00bbPolitique de Remboursement\u00a0\u00bb _builder_version=\u00a0\u00bb4.24.2″ _module_preset=\u00a0\u00bbf0c675ea-2574-4d0e-b725-30f8550a8550″ title_font=\u00a0\u00bbInter|Syne_weight||on|||||\u00a0\u00bb title_text_color=\u00a0\u00bb#344e41″ locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{%22#344e41%22:%91%22title_text_color%22%93}\u00a0\u00bb][\/et_pb_heading][et_pb_heading title=\u00a0\u00bbD\u00e9couvrez Nos Conditions de Remboursement\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.5″ _module_preset=\u00a0\u00bbddeb8c09-9078-4424-bc15-2efb6572e28e\u00a0\u00bb title_font=\u00a0\u00bbAbel|Syne_weight|||||||\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_heading][et_pb_text _builder_version=\u00a0\u00bb4.27.5″ _module_preset=\u00a0\u00bb2c55a9c4-feed-423b-9edb-ae0b5b365cac\u00a0\u00bb text_font=\u00a0\u00bbAbel|Inter_weight|||||||\u00a0\u00bb link_font=\u00a0\u00bb|Inter_weight|||||||\u00a0\u00bb quote_font=\u00a0\u00bbSyne|Syne_weight|||||||\u00a0\u00bb header_font=\u00a0\u00bbAbel|Syne_weight|||||||\u00a0\u00bb header_2_font=\u00a0\u00bbSyne|Syne_weight|||||||\u00a0\u00bb header_3_font=\u00a0\u00bbSyne|Syne_weight|||||||\u00a0\u00bb header_4_font=\u00a0\u00bbSyne|Syne_weight|||||||\u00a0\u00bb header_5_font=\u00a0\u00bbSyne|Syne_weight|||||||\u00a0\u00bb header_6_font=\u00a0\u00bbSyne|Syne_weight|||||||\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Chez 3D\u00e9nivel\u00e9, nous nous engageons \u00e0 vous offrir une exp\u00e9rience d’achat sans souci. Apprenez-en plus sur notre politique de remboursement et les \u00e9tapes \u00e0 suivre pour toute demande.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2″ _builder_version=\u00a0\u00bb4.23.1″ _module_preset=\u00a0\u00bb73121f80-a3ef-4484-8763-c3f18e3c56d2″ custom_padding=\u00a0\u00bb8%||8%||false|false\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb0%||8%||false|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb0%||8%||false|false\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ admin_label=\u00a0\u00bbText\u00a0\u00bb _builder_version=\u00a0\u00bb4.24.3″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#000000″ locked=\u00a0\u00bboff\u00a0\u00bb collapsed=\u00a0\u00bbon\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb1_2,1_2″ _builder_version=\u00a0\u00bb4.23.1″ _module_preset=\u00a0\u00bb5138c454-be54-4233-bd3b-f8e6a8747976″ custom_padding=\u00a0\u00bb||0px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2″ _builder_version=\u00a0\u00bb4.16.1″ _module_preset=\u00a0\u00bb73121f80-a3ef-4484-8763-c3f18e3c56d2″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_heading title=\u00a0\u00bbConditions de Remboursement\u00a0\u00bb _builder_version=\u00a0\u00bb4.25.1″ _module_preset=\u00a0\u00bbf0c675ea-2574-4d0e-b725-30f8550a8550″ title_font=\u00a0\u00bbInter|Syne_weight||on|||||\u00a0\u00bb title_text_color=\u00a0\u00bb#588157″ locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{%22#588157%22:%91%22title_text_color%22%93}\u00a0\u00bb][\/et_pb_heading][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2″ _builder_version=\u00a0\u00bb4.16.1″ _module_preset=\u00a0\u00bb73121f80-a3ef-4484-8763-c3f18e3c56d2″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2″ _builder_version=\u00a0\u00bb4.23.1″ _module_preset=\u00a0\u00bb5138c454-be54-4233-bd3b-f8e6a8747976″ custom_padding=\u00a0\u00bb0px|||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2″ _builder_version=\u00a0\u00bb4.16.1″ _module_preset=\u00a0\u00bb73121f80-a3ef-4484-8763-c3f18e3c56d2″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_heading title=\u00a0\u00bbNotre Politique de Remboursement\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.5″ _module_preset=\u00a0\u00bbba4a6336-701f-47b8-bf5c-09da0ce28016″ title_font=\u00a0\u00bbAbel|Syne_weight|||||||\u00a0\u00bb title_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb title_font_size_tablet=\u00a0\u00bb28px\u00a0\u00bb title_font_size_phone=\u00a0\u00bb20px\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_heading][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2″ _builder_version=\u00a0\u00bb4.16.1″ _module_preset=\u00a0\u00bb73121f80-a3ef-4484-8763-c3f18e3c56d2″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.5″ _module_preset=\u00a0\u00bb0504de1e-f5ff-4281-ba60-cbbe4edf98bc\u00a0\u00bb text_font=\u00a0\u00bbAbel|Inter_weight|||||||\u00a0\u00bb quote_font=\u00a0\u00bbSyne|Syne_weight|||||||\u00a0\u00bb header_font=\u00a0\u00bbSyne|Syne_weight|||||||\u00a0\u00bb header_2_font=\u00a0\u00bbSyne|Syne_weight|||||||\u00a0\u00bb header_3_font=\u00a0\u00bbSyne|Syne_weight|||||||\u00a0\u00bb header_4_font=\u00a0\u00bbSyne|Syne_weight|||||||\u00a0\u00bb header_5_font=\u00a0\u00bbSyne|Syne_weight|||||||\u00a0\u00bb header_6_font=\u00a0\u00bbSyne|Syne_weight|||||||\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{%22#344e41%22:%91%22link_text_color%22%93,%22#0e0c19%22:%91%22header_text_color%22,%22header_4_text_color%22,%22header_3_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22%93,%22#3c3a47%22:%91%22text_text_color%22%93,%22#588157%22:%91%22quote_border_color%22%93,%22gcid-36fd78a7-34bc-404d-873c-dafa34efaae5%22:%91%22icon_color%22,%22icon_color%22%93}\u00a0\u00bb body_font_size_tablet=\u00a0\u00bb15px\u00a0\u00bb body_font_size_phone=\u00a0\u00bb14px\u00a0\u00bb body_font_size_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb]<\/p>\n

Nous acceptons les retours dans un d\u00e9lai de 30 jours suivant la r\u00e9ception de votre commande. Les produits doivent \u00eatre retourn\u00e9s dans leur \u00e9tat d’origine, non utilis\u00e9s et dans leur emballage d’origine. Pour initier un retour, veuillez contacter notre service client avec votre num\u00e9ro de commande et les d\u00e9tails du produit. Les frais de retour sont \u00e0 la charge du client, sauf en cas de produit d\u00e9fectueux ou d’erreur de notre part. Une fois le retour re\u00e7u et inspect\u00e9, nous traiterons votre remboursement dans un d\u00e9lai de 7 \u00e0 10 jours ouvrables.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ admin_label=\u00a0\u00bbFrequently Asked Questions\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb collapsed=\u00a0\u00bbon\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.17.6″ _module_preset=\u00a0\u00bb5138c454-be54-4233-bd3b-f8e6a8747976″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.16″ _module_preset=\u00a0\u00bb73121f80-a3ef-4484-8763-c3f18e3c56d2″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_heading title=\u00a0\u00bbQuestions Fr\u00e9quemment Pos\u00e9es\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.5″ _module_preset=\u00a0\u00bbc33f07d9-41e0-421a-8799-5799df695cce\u00a0\u00bb title_font=\u00a0\u00bbAbel|Syne_weight|||||||\u00a0\u00bb title_text_align=\u00a0\u00bbcenter\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_heading][et_pb_text _builder_version=\u00a0\u00bb4.27.5″ _module_preset=\u00a0\u00bb2c55a9c4-feed-423b-9edb-ae0b5b365cac\u00a0\u00bb text_font=\u00a0\u00bbAbel|Inter_weight|||||||\u00a0\u00bb link_font=\u00a0\u00bb|Inter_weight|||||||\u00a0\u00bb quote_font=\u00a0\u00bbSyne|Syne_weight|||||||\u00a0\u00bb header_font=\u00a0\u00bbAbel|Syne_weight|||||||\u00a0\u00bb header_2_font=\u00a0\u00bbSyne|Syne_weight|||||||\u00a0\u00bb header_3_font=\u00a0\u00bbSyne|Syne_weight|||||||\u00a0\u00bb header_4_font=\u00a0\u00bbSyne|Syne_weight|||||||\u00a0\u00bb header_5_font=\u00a0\u00bbSyne|Syne_weight|||||||\u00a0\u00bb header_6_font=\u00a0\u00bbSyne|Syne_weight|||||||\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Vous avez des questions sur notre politique de remboursement ? Consultez notre FAQ pour des r\u00e9ponses rapides et claires.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_3,1_3,1_3″ make_equal=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bb5138c454-be54-4233-bd3b-f8e6a8747976″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_3″ _builder_version=\u00a0\u00bb4.24.3″ _module_preset=\u00a0\u00bb50607da8-57bc-4d4b-aaef-f02e41c2cc4a\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_heading title=\u00a0\u00bbComment puis-je retourner un produit ?\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.5″ _module_preset=\u00a0\u00bba3805066-8711-43c7-9f62-5782da0e9f7a\u00a0\u00bb title_font=\u00a0\u00bbAbel|Syne_weight|||||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_heading][et_pb_text _builder_version=\u00a0\u00bb4.27.5″ _module_preset=\u00a0\u00bb2c55a9c4-feed-423b-9edb-ae0b5b365cac\u00a0\u00bb text_font=\u00a0\u00bbAbel|Inter_weight|||||||\u00a0\u00bb link_font=\u00a0\u00bb|Inter_weight|||||||\u00a0\u00bb quote_font=\u00a0\u00bbSyne|Syne_weight|||||||\u00a0\u00bb header_font=\u00a0\u00bbAbel|Syne_weight|||||||\u00a0\u00bb header_2_font=\u00a0\u00bbSyne|Syne_weight|||||||\u00a0\u00bb header_3_font=\u00a0\u00bbSyne|Syne_weight|||||||\u00a0\u00bb header_4_font=\u00a0\u00bbSyne|Syne_weight|||||||\u00a0\u00bb header_5_font=\u00a0\u00bbSyne|Syne_weight|||||||\u00a0\u00bb header_6_font=\u00a0\u00bbSyne|Syne_weight|||||||\u00a0\u00bb hover_enabled=\u00a0\u00bb0″ locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{%22gcid-36fd78a7-34bc-404d-873c-dafa34efaae5%22:%91%22icon_color%22,%22icon_color%22,%22icon_color%22,%22icon_color%22%93}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0″]Pour retourner un produit, contactez notre service client \u00e0 contact@3denivele.fr pour obtenir une autorisation de retour et suivez les instructions fournies. Veuillez noter que les retours devront \u00eatre envoy\u00e9s \u00e0 l\u2019adresse suivante :\u00a0<\/span><\/p>\n

<\/span><\/p>\n

LOCKER ONE NATION PARIS OUTLET – 1 av du Pr\u00e9sident Kennedy – 1E<\/span><\/strong><\/div>\n
\n
78340 Les Clayes Sous Bois<\/strong><\/div>\n

<\/br>
\nSi votre retour est accept\u00e9, nous vous enverrons une \u00e9tiquette d\u2019exp\u00e9dition de retour, ainsi que des instructions sur la mani\u00e8re et le lieu d\u2019envoi de votre colis. Les articles renvoy\u00e9s sans demande pr\u00e9alable de retour ne seront pas accept\u00e9s<\/div>\n<\/div>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3″ _builder_version=\u00a0\u00bb4.24.3″ _module_preset=\u00a0\u00bb50607da8-57bc-4d4b-aaef-f02e41c2cc4a\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_heading title=\u00a0\u00bbQuels sont les d\u00e9lais pour un remboursement ?\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.5″ _module_preset=\u00a0\u00bba3805066-8711-43c7-9f62-5782da0e9f7a\u00a0\u00bb title_font=\u00a0\u00bbAbel|Syne_weight|||||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_heading][et_pb_text _builder_version=\u00a0\u00bb4.27.5″ _module_preset=\u00a0\u00bb2c55a9c4-feed-423b-9edb-ae0b5b365cac\u00a0\u00bb text_font=\u00a0\u00bbAbel|Inter_weight|||||||\u00a0\u00bb link_font=\u00a0\u00bb|Inter_weight|||||||\u00a0\u00bb quote_font=\u00a0\u00bbSyne|Syne_weight|||||||\u00a0\u00bb header_font=\u00a0\u00bbSyne|Syne_weight|||||||\u00a0\u00bb header_2_font=\u00a0\u00bbSyne|Syne_weight|||||||\u00a0\u00bb header_3_font=\u00a0\u00bbSyne|Syne_weight|||||||\u00a0\u00bb header_4_font=\u00a0\u00bbSyne|Syne_weight|||||||\u00a0\u00bb header_5_font=\u00a0\u00bbSyne|Syne_weight|||||||\u00a0\u00bb header_6_font=\u00a0\u00bbSyne|Syne_weight|||||||\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{%22gcid-36fd78a7-34bc-404d-873c-dafa34efaae5%22:%91%22icon_color%22,%22icon_color%22,%22icon_color%22,%22icon_color%22%93}\u00a0\u00bb]<\/p>\n

Les remboursements sont g\u00e9n\u00e9ralement trait\u00e9s dans un d\u00e9lai de 7 \u00e0 10 jours ouvrables apr\u00e8s r\u00e9ception du retour.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3″ _builder_version=\u00a0\u00bb4.24.3″ _module_preset=\u00a0\u00bb50607da8-57bc-4d4b-aaef-f02e41c2cc4a\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_heading title=\u00a0\u00bbPuis-je \u00e9changer un produit ?\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.5″ _module_preset=\u00a0\u00bba3805066-8711-43c7-9f62-5782da0e9f7a\u00a0\u00bb title_font=\u00a0\u00bbAbel|Syne_weight|||||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_heading][et_pb_text _builder_version=\u00a0\u00bb4.27.5″ _module_preset=\u00a0\u00bb2c55a9c4-feed-423b-9edb-ae0b5b365cac\u00a0\u00bb text_font=\u00a0\u00bbAbel|Inter_weight|||||||\u00a0\u00bb link_font=\u00a0\u00bb|Inter_weight|||||||\u00a0\u00bb quote_font=\u00a0\u00bbSyne|Syne_weight|||||||\u00a0\u00bb header_font=\u00a0\u00bbAbel|Syne_weight|||||||\u00a0\u00bb header_2_font=\u00a0\u00bbSyne|Syne_weight|||||||\u00a0\u00bb header_3_font=\u00a0\u00bbSyne|Syne_weight|||||||\u00a0\u00bb header_4_font=\u00a0\u00bbSyne|Syne_weight|||||||\u00a0\u00bb header_5_font=\u00a0\u00bbSyne|Syne_weight|||||||\u00a0\u00bb header_6_font=\u00a0\u00bbSyne|Syne_weight|||||||\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{%22gcid-36fd78a7-34bc-404d-873c-dafa34efaae5%22:%91%22icon_color%22,%22icon_color%22,%22icon_color%22,%22icon_color%22%93}\u00a0\u00bb]<\/p>\n

Le moyen le plus rapide de vous assurer d\u2019obtenir ce que vous voulez est de retourner l\u2019article que vous avez et, une fois le retour accept\u00e9, d\u2019effectuer un achat s\u00e9par\u00e9 pour un nouvel article.<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2″ _builder_version=\u00a0\u00bb4.23.1″ _module_preset=\u00a0\u00bb5138c454-be54-4233-bd3b-f8e6a8747976″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2″ _builder_version=\u00a0\u00bb4.16″ _module_preset=\u00a0\u00bb73121f80-a3ef-4484-8763-c3f18e3c56d2″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion _builder_version=\u00a0\u00bb4.27.5″ _module_preset=\u00a0\u00bb73efbc9d-37bf-4f75-b3d8-498640ef079f\u00a0\u00bb toggle_font=\u00a0\u00bbAbel|Syne_weight|||||||\u00a0\u00bb body_font=\u00a0\u00bbAbel|Inter_weight|||||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{%22gcid-36fd78a7-34bc-404d-873c-dafa34efaae5%22:%91%22quote_icon_color%22,%22icon_color%22,%22open_toggle_text_color%22%93,%22gcid-f2943306-fa6c-45f0-b632-5fc00151366a%22:%91%22icon_color%22,%22open_toggle_text_color%22%93,%22gcid-3e0ae39b-d026-4173-b444-0c785917aeff%22:%91%22body_text_color%22%93,%22gcid-828accbb-1ed2-407d-95be-20ab4e191566%22:%91%22border_color_all%22%93}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbLes frais de retour sont-ils rembours\u00e9s ?\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bb550abe5c-b505-4d6b-adc7-570bd7cc1217″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Les frais de retour sont \u00e0 la charge du client, sauf si le produit est d\u00e9fectueux ou si une erreur a \u00e9t\u00e9 commise de notre part.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbQue faire si j’ai re\u00e7u un produit d\u00e9fectueux ?\u00a0\u00bb _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bb550abe5c-b505-4d6b-adc7-570bd7cc1217″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n

Si vous recevez un produit d\u00e9fectueux, contactez notre service client imm\u00e9diatement pour organiser un retour ou un \u00e9change sans frais.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPuis-je annuler ma commande ?\u00a0\u00bb _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bb550abe5c-b505-4d6b-adc7-570bd7cc1217″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n

Les commandes peuvent \u00eatre annul\u00e9es avant leur exp\u00e9dition. Contactez-nous rapidement pour annuler votre commande.<\/p>\n

[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2″ _builder_version=\u00a0\u00bb4.16″ _module_preset=\u00a0\u00bb73121f80-a3ef-4484-8763-c3f18e3c56d2″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion _builder_version=\u00a0\u00bb4.27.5″ _module_preset=\u00a0\u00bb73efbc9d-37bf-4f75-b3d8-498640ef079f\u00a0\u00bb toggle_font=\u00a0\u00bbAbel|Syne_weight|||||||\u00a0\u00bb closed_toggle_font=\u00a0\u00bbAbel||||||||\u00a0\u00bb body_font=\u00a0\u00bbAbel|Inter_weight|||||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{%22gcid-36fd78a7-34bc-404d-873c-dafa34efaae5%22:%91%22quote_icon_color%22,%22quote_icon_color%22,%22icon_color%22,%22open_toggle_text_color%22%93,%22gcid-primary-color%22:%91%22open_toggle_text_color%22,%22icon_color%22%93,%22gcid-heading-color%22:%91%22toggle_text_color%22%93,%22gcid-body-color%22:%91%22body_text_color%22%93,%22gcid-f2943306-fa6c-45f0-b632-5fc00151366a%22:%91%22icon_color%22,%22open_toggle_text_color%22%93,%22gcid-3e0ae39b-d026-4173-b444-0c785917aeff%22:%91%22body_text_color%22%93,%22gcid-828accbb-1ed2-407d-95be-20ab4e191566%22:%91%22border_color_all%22%93}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbComment suivre l’\u00e9tat de mon retour ?\u00a0\u00bb _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bb550abe5c-b505-4d6b-adc7-570bd7cc1217″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb]<\/p>\n

Une fois votre retour exp\u00e9di\u00e9, vous recevrez un email de confirmation avec un num\u00e9ro de suivi pour suivre son statut.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbQuelles sont les exceptions \u00e0 la politique de retour ?\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bb550abe5c-b505-4d6b-adc7-570bd7cc1217″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Certains types d\u2019articles ne peuvent pas \u00eatre retourn\u00e9s, comme les produits p\u00e9rissables (tels que les aliments, les fleurs ou les plantes), les produits sur mesure (tels que les commandes sp\u00e9ciales ou les articles personnalis\u00e9s) et les produits de soins personnels (tels que les produits de beaut\u00e9). Nous n\u2019acceptons pas non plus les retours de produits dangereux, de liquides inflammables ou de gaz. N\u2019h\u00e9sitez pas \u00e0 nous contacter pour toute question ou pr\u00e9occupation concernant un article sp\u00e9cifique.<\/span><\/p>\n

Malheureusement, nous n\u2019acceptons pas les retours d\u2019articles en promotion ou de cartes-cadeaux.<\/span><\/p>\n

[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ admin_label=\u00a0\u00bbCall to Action\u00a0\u00bb _builder_version=\u00a0\u00bb4.24.3″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb use_background_color_gradient=\u00a0\u00bbon\u00a0\u00bb background_color_gradient_stops=\u00a0\u00bbrgba(0,0,0,0.5) 0%|rgba(0,0,0,0.5) 100%\u00a0\u00bb background_color_gradient_overlays_image=\u00a0\u00bbon\u00a0\u00bb background_image=\u00a0\u00bbhttps:\/\/images.unsplash.com\/photo-1659471202276-0c38bc6049ae?ixid=M3w1ODkyNzF8MHwxfHNlYXJjaHw4fHxjeWNsaXN0JTIwb24lMjB0cmFpbHxlbnwwfDB8fHwxNzY1MjAyMjA5fDA&ixlib=rb-4.1.0&fm=webp&fit=crop&crop=entropy&w=1920&h=1080&q=20&dpr=2″ custom_padding=\u00a0\u00bb5vw||5vw||true|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb collapsed=\u00a0\u00bbon\u00a0\u00bb global_colors_info=\u00a0\u00bb{%22gcid-36fd78a7-34bc-404d-873c-dafa34efaae5%22:%91%22background_color%22%93}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.18.0″ _module_preset=\u00a0\u00bb5138c454-be54-4233-bd3b-f8e6a8747976″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.18.0″ _module_preset=\u00a0\u00bb73121f80-a3ef-4484-8763-c3f18e3c56d2″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_cta title=\u00a0\u00bbExplorez Nos Produits\u00a0\u00bb button_url=\u00a0\u00bb#\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.5″ _module_preset=\u00a0\u00bb4c2ad5d0-871e-414e-a4be-aa9134d4ae8e\u00a0\u00bb header_font=\u00a0\u00bbAbel|Syne_weight|||||||\u00a0\u00bb body_font=\u00a0\u00bbAbel||||||||\u00a0\u00bb button_font=\u00a0\u00bbInter|700|||||||\u00a0\u00bb custom_padding=\u00a0\u00bb60px|60px|60px|60px|true|true\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb30px|30px|30px|30px|true|true\u00a0\u00bb custom_padding_phone=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{%22gcid-f2943306-fa6c-45f0-b632-5fc00151366a%22:%91%22button_text_color%22%93,%22gcid-36fd78a7-34bc-404d-873c-dafa34efaae5%22:%91%22button_text_color%22,%22color%22,%22background_color%22%93,%22gcid-7cadd8b3-5228-48e4-90c4-212d09232f7b%22:%91%22color%22,%22color%22,%22color%22,%22color%22%93,%22gcid-f113ad93-2527-46d7-862b-fc71181c6b5e%22:%91%22border_color_all%22,%22border_color_all%22%93}\u00a0\u00bb text_font_size_tablet=\u00a0\u00bb16px\u00a0\u00bb text_font_size_phone=\u00a0\u00bb14px\u00a0\u00bb text_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb]<\/p>\n

Pr\u00eat \u00e0 transformer vos exploits en objets d’art ? Contactez-nous pour en savoir plus sur nos cr\u00e9ations uniques ou pour toute question concernant votre commande. Chaque sommet grav\u00e9 est une histoire \u00e0 raconter.<\/p>\n

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Chez 3D\u00e9nivel\u00e9, nous nous engageons \u00e0 vous offrir une exp\u00e9rience d’achat sans souci. Apprenez-en plus sur notre politique de remboursement et les \u00e9tapes \u00e0 suivre pour toute demande.Nous acceptons les retours dans un d\u00e9lai de 30 jours suivant la r\u00e9ception de votre commande. Les produits doivent \u00eatre retourn\u00e9s dans leur \u00e9tat d’origine, non utilis\u00e9s et […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-299","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/3denivele.fr\/index.php\/wp-json\/wp\/v2\/pages\/299","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/3denivele.fr\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/3denivele.fr\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/3denivele.fr\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/3denivele.fr\/index.php\/wp-json\/wp\/v2\/comments?post=299"}],"version-history":[{"count":5,"href":"https:\/\/3denivele.fr\/index.php\/wp-json\/wp\/v2\/pages\/299\/revisions"}],"predecessor-version":[{"id":431,"href":"https:\/\/3denivele.fr\/index.php\/wp-json\/wp\/v2\/pages\/299\/revisions\/431"}],"wp:attachment":[{"href":"https:\/\/3denivele.fr\/index.php\/wp-json\/wp\/v2\/media?parent=299"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}